Why am I out of space?

  • jessicaraephotography
    Asked on August 30, 2016 at 2:07 PM

    I realize I have the free membership, but I've deleted all submissions and not trying to take payments as I know I've used my 10 payment submissions. So why am I out of space still?

    Jotform Thread 920446 Screenshot
    Page URL: https://www.jotform.com/jessicaraephotography/sessionagreement
  • David JotForm Support
    Replied on August 30, 2016 at 4:54 PM

    I checked your account and it is currently over limit for payment submissions.  We allow for up to 10 payments per month for Free accounts.  Limits do reset on the first day of each month so there is only a couple more days until they do.  If you need your form up before then, you would need to upgrade to a Bronze subscription to restore your forms:

    https://secure.jotform.com/pricing