Why am I out of space?

  • Profile Image
    jessicaraephotography
    Asked on August 30, 2016 at 02:07 PM

    I realize I have the free membership, but I've deleted all submissions and not trying to take payments as I know I've used my 10 payment submissions. So why am I out of space still?

  • Profile Image
    david
    Answered on August 30, 2016 at 04:54 PM

    I checked your account and it is currently over limit for payment submissions.  We allow for up to 10 payments per month for Free accounts.  Limits do reset on the first day of each month so there is only a couple more days until they do.  If you need your form up before then, you would need to upgrade to a Bronze subscription to restore your forms:

    https://secure.jotform.com/pricing