What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I out of space?

    Asked by jessicaraephotography on August 30, 2016 at 02:07 PM

    I realize I have the free membership, but I've deleted all submissions and not trying to take payments as I know I've used my 10 payment submissions. So why am I out of space still?

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    JotForm Support

    Answered by david on August 30, 2016 at 04:54 PM

    I checked your account and it is currently over limit for payment submissions.  We allow for up to 10 payments per month for Free accounts.  Limits do reset on the first day of each month so there is only a couple more days until they do.  If you need your form up before then, you would need to upgrade to a Bronze subscription to restore your forms: