I paid on 20 August, the renewal of my account silver, but on August 26 you have blocked.

I paid on 20 August, the renewal of my account silver. because you have downgraded my account? my clients are complaining for disabling form from their sites. Please I need quick solutions.

Please our apologies for this inconvenience, I've canceled the duplicate subscription that failed to charge your PayPal account, also I detected a duplicate charge for $39.00  so I've refunded it.

The account will remain active on Silver status with subscription ID # S-3GR24102HE783112Y

Thank you so much rapid and efficient. It is a pleasure to work with you.