Why the form does not load our custom link after a submission?

  • smlafleur
    Asked on August 30, 2016 at 2:31 PM

    When we hit submit we get an error message from google saying there is a certificate error and our connection is not private. However when we go directly to our website it works fine. Is JotForm not reading our certificate correctly? How can we fix this?

     

    Thanks

  • Kevin Support Team Lead
    Replied on August 30, 2016 at 6:23 PM

    I have submitted your form and I was redirected to this link: http://www.truemeasure.com/ 

    Why the form does not load our custom link after a submission? Image 1 Screenshot 20

    Are you still having troubles with your custom Thank You page? 

    If so, please check the page where you're redirecting to form to, it should be loading fine and also check that you've set up the correct link in the Thank You wizard. 

    Please do let us know if the issue still persists.