hello, can I know why I am no longer receiving my email notifictions when orders come through>

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    Asked on August 30, 2016 at 04:19 PM

    I do not receive any notification of orders as I once used to.

    This is very frustrating and confusing as it was working just perfectly before.  This has been happening on and off for about a year now.  If there is not any way that this can be resolved, then i will have to discontinue the use of jotform.


    I have been pretty patient thinking that this would be resolved on its own due to all of the questions pertinent to this issue that have been posted on the forums...


    PLEASE HELP!  I have done a few test emails with no luck receiving anything.


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    Answered on August 30, 2016 at 06:38 PM

    We have had other AOL users having this issue, it seems they have blacklisted our email/IP addresses, we have contacted them and requested to whitelist us, but they keep adding us back to their blacklist.

    I would suggest you to use gmail instead. It works and it's free.