What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PayPal Payment Integration: How to allow payments without creating PayPal accounts

    Asked by gncjlim on August 30, 2016 at 04:33 PM

    Why does payment option only offer paypal account?  We used to offer other credit card if they do not have a paypal account.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on August 30, 2016 at 09:01 PM

    Please make sure that 'PayPal Account Optional' option is enabled under your PayPal account settings, see the next guide.

    PayPal Account Optional setting

    *Your PayPal Account must be either Premier or Business. Personal Accounts do not have this option.

    More information is available on this PayPal community thread.

    If you need any further assistance, please let us know.