What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving forms

    Asked by alimoexcursion on August 30, 2016 at 04:37 PM

    The past two days we haven't received any jotform at our email address alimoexcursion@yahoo.com


    please call with any questions 707-704-7828





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    JotForm Support Manager

    Answered by Jeanette on August 30, 2016 at 07:36 PM
    The email address alimoexcursion@yahoo.com is IN the bounce list

    Reason(s) : smtp; 554 5.7.9 Message not accepted for policy reasons

    I've removed and made a new test, which it seems to be successfully sent.

    To prevent further issues, please change the recipient to a gmail address.

    You can also remove yourself from the bounce list.