What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PLEASE HELP! PLEASE ENABLE MY FORMS IMMEDIATELY!!!

    Asked by GlobalCarole on August 30, 2016 at 05:26 PM

    I just opened my account today to add forms to my Weebly websites.  I created a form and then cloned it to add a modified version to another page on the same website. I sent myself via email TWO testers to make sure all were working well.  Then....the form became DISABLED!!!  

     

    PLEASE ENABLE THE FORMS IMMEDIATELY!!  I cannot launch my website: www.msstravelandtours.com until the forms are enabled.

    I am NOT a robot or a spammer!  I am a 29 year business owner trying to support your app.

    Here's what I read at your FAQ section:

    ==========================

    Hi, thanks for letting us know about this. I have activated your account again,.

    I can see that the form has been disabled by our phishing detector system, since we need to fight against phishing activity, sometimes the system might get confused with the form when it finds the word "Facebook" on the form, because there are many other forms that are requesting for facebook passwords.

    I have whitelisted you forms, so there should no be any problem, if you have another question, please open a new thread, we will be glad to assist you.

    ================================

    PLEASE put me on your whitelist and take me OFF your phishing list.

     

    -Carole Copeland Thomas

    508 947-5755

    www.msstravelandtours.com

     

    Page URL:
    http://www.msstravelandtours.com/online-registration-india.html

    My Forms immediately JotForm problem whitelist app
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 30, 2016 at 06:14 PM

    I have reactivated the account, seems like the system mistakenly suspended it.