What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Yikes! I created "How do I set up email autoresponders for each language?" but no answers...

    Asked by drkirkwilson on August 30, 2016 at 06:08 PM

    There were a couple of answers that did not answer my question. I have created autoresponders for each of four languages. Now what? I cannot find directions to use Conditions to implement the autoresponders.

    Waiting, waiting...

    I hope someone understands the question and answers soon.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 30, 2016 at 11:19 PM

    Hi,

    Your question has been answered on this thread https://www.jotform.com/answers/919765.

    Note that the system will not translate the content of your autoresponders automatically, you will have to translate them manually. The same case with your form, when you add a language in your form, you will have to define/translate them manually on the provided translation box. With the form, some text are auto-translated but some are not so you will have to translate them manually.

    Now, if you have already setup the following,

    1. Languages in your form

    2. Autoresponders

    You can proceed with creating email conditions.

    Here's a visual guide:

    I suggest you clone this demo form https://form.jotform.com/62429258930966 so you can check its conditions and autoresponders.

    By the way, when you create autoresponders, I suggest to give them a name so you can easily pick them in the conditions. Example:

    --

    Just to reiterate, everything has been explained on this guide https://www.jotform.com/help/334-How-to-Change-Email-Template-Sent-Based-on-the-Language-Used.

    If you are still stuck somewhere, please let us know so we can help.

    Thanks!

  • Profile Image

    Answered by drkirkwilson on August 31, 2016 at 12:45 AM
    Thanks. I had done everything before I got your
    email below. Thanks. I have created autoresponders and modified
    their contents for 23 languages. I did test emails and they all
    look very good. I could suggest some changes to how
    right-to-left languages, e.g., Arabic, Urdu, are handled but it
    is passable as it is now. Thanks very much for your help. I know
    I should translate the field names within the autoresponders but
    I am postponing that for now.

    I am having QA volunteers check each of the 22 languages
    and then I will do some final work.
    Thanks very much for your help. JotForm seems to
    be doing a good job for us.
    Kirk


    Kirk
    Wilson, Ed.D., CEO, World Change Network
    266 Washington Ct, Sebastopol CA 95472 USA
    Tel: +1-707-206-6171, Mobile: 1-707- 291-9101 Fax:
    1+707-692-5395

    On 8/30/2016 8:18 PM, JotForm wrote:



    New response received



    A new response has
    been received:





    Answered by EltonCris

    Hi,
    Your question has been answered on this thread https://www.jotform.com/answers/919765.
    Note that the system will not translate the content of
    your autoresponders automatically, you will have to
    translate them manually. The same case with your form,
    when you add a language in your form, you will have to
    define/translate them manually on the provided
    translation box. With the form, some text are
    auto-translated but some are not so you will have to
    translate them manually.
    Now, if you have already setup the following,
    1. Languages
    in your form
    2. Autoresponders
    You can proceed with creating email conditions.
    Here's a visual guide:

    I suggest you clone this
    demo form https://form.jotform.com/62429258930966 so
    you can check its conditions and autoresponders.
    By the way, when you create autoresponders, I suggest
    to give them a name so you can easily pick them in the
    conditions. Example:

    --
    Just to reiterate, everything has been explained on
    this guide https://www.jotform.com/help/334-How-to-Change-Email-Template-Sent-Based-on-the-Language-Used.
    If you are still stuck somewhere, please let us know so
    we can help.
    Thanks!


    View this thread on
    browser » Unsubscribe Thread

    1472613541
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 31, 2016 at 12:52 AM

    Great! We are happy to hear that it's sorted now.

    If you need any assistance again, feel free to let us know. We'd be happy to help.

    Cheers! :)