- alimoexcursionAsked on August 30, 2016 at 08:02 PM
We just found out we haven't been receiving the forms and have lost business because of it. Out of curiosity I checked to see if they have an app and they do. You can get notifications directly from jotform just in case it doesn't go to your email address. I'm surprised JotForm does not advertise the app on their website.
- JotForm SupportChriistianAnswered on August 31, 2016 at 02:29 AM
Yes, we do have a jotform app that users can install to receive notifications of new submissions on their phones. For iOS users, they can download the app through this link: https://itunes.apple.com/us/app/jotform/id342896040
For android, they can follow this link to install it: https://play.google.com/store/apps/details?id=com.jotform&hl=en
As for your issue regarding emails not being received, you can check out our manager's response to this issue by following this link: https://www.jotform.com/answers/920590. Based on that thread, you should receive the next emails successfully. To prevent further bouncing related issues, you can also check out this guide: How to Prevent Email Bouncing Related Issues. Cheers.