What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Download the JotForm app in case you dont receive emails!

    Asked by alimoexcursion on August 30, 2016 at 08:02 PM

    We just found out we haven't been receiving the forms and have lost business because of it.  Out of curiosity I checked to see if they have an app and they do.  You can get notifications directly from jotform just in case it doesn't go to your email address.  I'm surprised JotForm does not advertise the app on their website.  

    Emails JotForm app receive
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    JotForm Support

    Answered by Chriistian on August 31, 2016 at 02:29 AM

    Yes, we do have a jotform app that users can install to receive notifications of new submissions on their phones. For iOS users, they can download the app through this link: https://itunes.apple.com/us/app/jotform/id342896040 

    For android, they can follow this link to install it: https://play.google.com/store/apps/details?id=com.jotform&hl=en 

    As for your issue regarding emails not being received, you can check out our manager's response to this issue by following this link: https://www.jotform.com/answers/920590. Based on that thread, you should receive the next emails successfully. To prevent further bouncing related issues, you can also check out this guide: How to Prevent Email Bouncing Related Issues. Cheers.