I cannot connect to Stripe

  • Profile Image
    Asked on August 30, 2016 at 09:19 PM

    When I add a payment integration to my form, and use the payment wizard, I click connect to Stripe, enter my password on Stripe, and then return to Jotform where a loading wheel spins and then says again "connect to stripe."


    Why isn't the connection working??

  • Profile Image
    Answered on August 31, 2016 at 01:25 AM

    Hello Transformufitness,

    Could you try to close the window, clear your caches and try again?

    If this does not solve your problem, could you try a different browser?

    This should solve your issue.

    Please write us if this does not solve your issue.


    Thank you