What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email now blocked from JotFormAsked by RedIce on August 30, 2016 at 09:23 PM
We have had our client on Jotform for 6 years now and for some reason the Book Online has stopped working on their website in the last week. Strange thing is their emails are working fine but its when Jotform tries to send it to their email firstname.lastname@example.org
Is this email blocked?
Here are the form pages:
A quick fix for the time being.
Thank you in advance
We are sorry for the inconvenience that may have caused. Your email address, email@example.com is IN our bounce list.
I removed from the bounce and unsubscribe lists.
In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
In the future, if you have similar problems you can also remove your email address from bounce list on your side.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
Thank you very much for your reply, is there any reason why it was in your bounce list?
You're most welcome. Here is the cause of the issue:
If this is not working to some of your forms, I would suggest using our SMTP method(s):
Let us know, if you need more assistance.