- 2ezyAsked on August 31, 2016 at 01:45 AM
Hi on one of our forms we have noticed that the credit card submissions are getting their middle digits blocked out by hashtags. Can you please let us know how to fix. Thanks Mark
- JotForm SupportBJoannaAnswered on August 31, 2016 at 05:36 AM
From now on data in credit card fields will be replaced with # hash symbols.
If you want to have payment fields inside of your form you have to use one of JotForm payment tools.
Inside of this articles you can find out more about payment tools and how to set payment form:
If you want to charge your users manually at later date, I would suggest you to use on of payment tools that has built in credit card fields like Paypal Pro, Stripe, Authorize.net, Dwolla.
Feel free to contact us if you have any other questions.
- 2ezyAnswered on August 31, 2016 at 05:58 AM
We have our own credit card machine so don't need these other payment services. Is there any other way of setting it up so we can still do it.
- JotForm SupportBJoannaAnswered on August 31, 2016 at 07:11 AM
Unfortunately no. It is not possible to collect credit card info on plain text fields.
If you do not want to use our payment tools and you want that your users are able to provide you credit card details, then I would suggest you to ask them to provide you credit card details over the phone, via email or by fax.
Let us know if you need further assistance.