How do I submission email to be different email address?

  • mhworkz
    Asked on August 31, 2016 at 3:26 AM
    question 2. How do I get the sent from email to be different. It shows that it is gailgreen@gogreenlearning.com but it goes to my email address instead. 
  • Ashwin JotForm Support
    Replied on August 31, 2016 at 4:09 AM

    Hello mhworkz,

    I did check your form's notification email alert and found that it is correctly set to send submission emails gailgreen@gogreenlearning.com but there seems to be a "." at the end of email address. Please check the screenshot below:

    How do I submission email to be different email address? Image 1 Screenshot 20

     

    I would suggest you to please remove the recipient email address and add it again without the ".". That should solve your problem. Actually it should not send submission email to any other email address and I am not sure on which email you are receiving submission emails.

    Do get back to us if the issue persists.

    Thank you!