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    How do I submission email to be different email address?

    Asked by mhworkz on August 31, 2016 at 03:26 AM
    question 2. How do I get the sent from email to be different. It shows that it is gailgreen@gogreenlearning.com but it goes to my email address instead. 
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    JotForm Support

    Answered by ashwin_d on August 31, 2016 at 04:09 AM

    Hello mhworkz,

    I did check your form's notification email alert and found that it is correctly set to send submission emails gailgreen@gogreenlearning.com but there seems to be a "." at the end of email address. Please check the screenshot below:

     

    I would suggest you to please remove the recipient email address and add it again without the ".". That should solve your problem. Actually it should not send submission email to any other email address and I am not sure on which email you are receiving submission emails.

    Do get back to us if the issue persists.

    Thank you!