What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and it seems to be active. I also see that you currently have no form in your account, except those that are shared to you.
Based on this thread - https://support.jotform.com/answers/921093 - that you opened, you have already deleted your submissions but you now have issues with your forms being lost. We will attend to your issue on that thread.