What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled

    Asked by sarpyis on August 31, 2016 at 09:21 AM

    I am trying to eval the product and I continue to get locked out by phishing filter.




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    JotForm Support

    Answered by John_Benson on August 31, 2016 at 10:36 AM

    Your account was suspended automatically by our phishing tool. I checked your form and I saw a field that has a word "User". This keyword triggers the phishing tool to suspend your account. You are not allowed to collect usernames or passwords here in Jotform. Please check our term of use.

    I have removed the word "User" in the form so that I can re-activate your account.

    Let us know if you need further assistance. Thank you.