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  • Profile Image

    email response not working

    Asked by mullers75 on August 31, 2016 at 09:46 AM

    hi There

     

    An odd one, but it seems I can't receive any auto responder emails to bookings@hohoho.ie

    yet kevin@applesandpears.ie and hohohodotie@gmail.com is working fine.

    the bookings@hohoho.ie email is working as been receiving and sending from all our world but I never get anything from jotform on it.

    anything you can kindly suggest I need to change?

    thanks in advance

     

    kevin

    Page URL:
    http://www.hohoho.ie/familydetails.html

    email Emails JotForm thanks all
  • Profile Image
    JotForm Developer

    Answered by Denis on August 31, 2016 at 10:08 AM

    Hello kevin,

    Sorry for the trouble, I checked your email address(bookings@hohoho.ie) and it is listed in our bounce list. Now it's removed please test and let us know if issue still persists. Also you might want to check these guides for avoiding the issue again:

    How to Remove Your Email Address from Bounce List

    How to Prevent Email Bouncing Related Issues

    If you need any further assistance feel free to contact us.

    Thank you.