What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I make the Uploadcare file picker widget responsive

    Asked by Brook Fabian  on August 31, 2016 at 10:47 AM

    Hi Guys

    I want to use your new Uploadcare file picker widget but I have found that the Uploadcare window is not responsive. When I test the widget on my iPhone 5 the window is wider than the screen (see attached file) so you cannot see the whole box. How can I fix this so it works on mobile too?

    Regards, Brook Fabian

     

    Page URL:
    https://form.jotformeu.com/61394223844356

    Screenshot
    Make how how can i can
  • Profile Image
    JotForm Support

    Answered by Charlie on August 31, 2016 at 12:31 PM

    Hi,

    Please do try enabling the "Make this form responsive" option in the Form Designer Tool.

    After that, please also add the Mobile Responsive widget on your form.  Save the changes and view your form and see if that works.

    This guide might also be of a help: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm 

     

    Let us know if that works.

  • Profile Image

    Answered by Brook Fabian  on September 01, 2016 at 05:08 AM

    Hi Charlie

    Thanks for your message. Making the form responsive in the form designer does not work but adding the Mobile Responsive Widget works brilliantly! I did not realise you had that widget available so many thanks. I have two other questions:

    Is there a way to control the options for cloud services available to the user? At the moment the widget has lots of different option but we really only want DropBox, Google Drive and One Drive? With the Filestack widget there was a way to tick the platforms you wanted to use.

    The DropBox integration is very important to use. With the Filestack widget we had to go and create a DropBox app to enable users to pick files from their DropBox account which was annoying. With Uploadcare widget will we need to do the same or does it allow DropBox uploads automatically?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on September 01, 2016 at 08:02 AM

    Hi,

    Thank you for updating us on the status and letting us know all is working now.

    Since the next questions were about a different feature I created a separate thread for each here.

    https://www.jotform.com/answers/922094

    https://www.jotform.com/answers/922092

    We will attend to them shortly.