- phjuly4Asked on April 14, 2012 at 08:12 PM
When I try to store my JotForm form on my website (using Dreamweaver) I get the following message: "The document's current encoding can not correctly save all the special characters within the document. You may want to change to UTF-8 or an encoding that supports the special characters in this document."
I don't have any special characters in my form, just standard ext, so I don't know what is going on. Please help. My JotForm ID is phjuly4, my website is www.phjuly4.com
Thanks, BobPage URL:
- JotForm SupportabajanAnswered on April 14, 2012 at 08:30 PM
Well Bob, perhaps it would be best to just do as advised and change the page's character encoding: On Line 4 of the source, please change iso-8859-1 to UTF-8 and let us know if that helps.
- phjuly4Answered on April 15, 2012 at 03:54 PM
Thanks for the suggestion. The puzzle is that the source already contains accept-charset="UTF-8"
There is nothing in the source about iso-8859-1. So I'm at a loss to understand this.
- jeanettebmzAnswered on April 15, 2012 at 04:35 PM
Yes, you can find that line of code, my colleague is talking about , on line 4, at the beggining of your page
as shown below
There you can replace it by UTF-8
- phjuly4Answered on April 15, 2012 at 04:47 PM
Thanks, I found it. Problem solved.
- jeanettebmzAnswered on April 15, 2012 at 04:55 PM
Good to know that!
Thank you for choosing Jotform!