What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I send a JotForm field value for verification to an external website and receive a response?

    Asked by scolbycook07 on August 31, 2016 at 11:49 AM

    Is there any way to insert a widget (or similar) that collects a string of data and then will go out to a specified URL where the data string is pasted into a separate form field that runs through a database verification process and then return the results to my JotForm users? 

    Screenshot
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    JotForm Support

    Answered by Kiran on August 31, 2016 at 01:41 PM

    It may be possible to send a value of the field from JotForm to another website using POST method after submitting the form, but unfortunately, there is no direct way to receive the values back from the other website.

    It may be possible by developing an integration app if the other verification website has supporting API. If you can provide us with more information on the feature that you are looking for, we may be able to send a feature request to our backend team for evaluation. However, we cannot guarantee that the feature request will be accepted or any ETA for the implementation if accepted.

    Hope this information helps!

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    Answered by scolbycook07 on August 31, 2016 at 02:45 PM
    What additional information on the feature do you need? I’m looking into the question about supporting API.
    -Thanks,
    Colby Cook
    Sales Engineer
    VIP Technology Solutions Group, LLC
    Direct: (918) 279-7033
    Office: (918) 279-7000
    Fax: (918) 279-7003
    12149 S. State Hwy 51
    Coweta, OK 74429
    ...
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    JotForm Support

    Answered by Kiran on August 31, 2016 at 04:11 PM

    The website that you are trying to integrate so that we'll see if they are exposing their API for integrations and the verification process that you are looking for would help us in this regard. It would be better if you can provide us an example.

    Thanks!

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    Answered by scolbycook07 on August 31, 2016 at 04:45 PM
    I understand you don’t normally offer support via phone, but this is a bit more custom and requires more detail. Any chance I can get a call scheduled with someone to speak about this?
    -Thanks,
    Colby Cook
    Sales Engineer
    VIP Technology Solutions Group, LLC
    Direct: (918) 279-7033
    Office: (918) 279-7000
    Fax: (918) 279-7003
    12149 S. State Hwy 51
    Coweta, OK 74429
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on August 31, 2016 at 06:47 PM

    Unfortunately, it is not possible since we are not offering telephone support yet. Since we use this support forum to forward the issues to our backend team and the feature of attaching images/videos would help in understanding better about the issue. You may attach the screenshots to your forum post (https://www.jotform.com/answers/921298) or record and share a video of your screen using Jing https://www.techsmith.com/jing.html.

    Thanks!