What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form views limit has been reached.

    Asked by yinos on August 31, 2016 at 01:28 PM

    i pay yesterday  my customers  can,t see the form view?

    a yesterday can the form
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    JotForm Support

    Answered by BDAVID on August 31, 2016 at 03:07 PM

    I see you purchased the Storage plan. This plan does not increase the form views:

    You may upgrade to paid plan that best suits your needs, or enable the JotForm Footer in order to permanently lift this limit: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about 

    Let us know if you need more help, we will be glad to assist you.

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    Answered by yinos on August 31, 2016 at 06:03 PM

    the  storage plan said  1,000 views by  month not for the  all life if can not get the  view form for my customers please refund  my money back i can ,t work like that 

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    JotForm Support

    Answered by liyam on August 31, 2016 at 09:20 PM

    There might have been some confusion on this matter. The form views do not restart even if you have upgraded to storage. Thus it is still using the existing counts that of the free subscription. Likewise you have also already reached the number of regular submissions and payment submissions allowed for the month.

    Anyhow, I have restarted your form views and submissions counter for the meantime. But if you still would like to have a refund, please let us know.

    Thanks.