What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form displays over quota message

    Asked by yinos on August 31, 2016 at 02:18 PM

    i pay yesterday  my customes they can,t see the  form  invoice why ?

     

    https://www.jotformpro.com/form/51751241602950

     

    if i pay yesterday has to start the membership on  that date ?

    Page URL:
    https://www.jotformpro.com/form/51751241602950

    yesterday can
  • Profile Image
    JotForm Support

    Answered by Kiran on August 31, 2016 at 04:23 PM

    I see that you have upgraded to the Storage monthly plan that allows your account to store more than 500 submissions in total. Unfortunately, this plan doesn't increase any limits of monthly submissions or views. In order to receive any further submissions or form views for your account, it is required to upgrade to Bronze or higher plan

    You may wait for the submissions/views counter to reset on the first day of the following month i.e., tomorrow so that you'ld be able to receive the submissions normally. However, if you are expecting more submissions that the Free subscription limits, you may upgrade your account as per your requirements.

    Hope this information helps!

  • Profile Image

    Answered by yinos on August 31, 2016 at 05:51 PM

    on that package said 1000 monthly form views tomorrow   has to be ready ?

  • Profile Image
    JotForm Support

    Answered by jonathan on August 31, 2016 at 09:30 PM

    I believed issue had been resolved on your other thread here 

    https://www.jotform.com/answers/921386-Form-views-limit-has-been-reached-#3

    Please use that thread for update if you have further concern.

    Thanks.