Form displays over quota message

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    yinos
    Asked on August 31, 2016 at 02:18 PM

    i pay yesterday  my customes they can,t see the  form  invoice why ?

     

    https://www.jotformpro.com/form/51751241602950

     

    if i pay yesterday has to start the membership on  that date ?

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    Kiran
    Answered on August 31, 2016 at 04:23 PM

    I see that you have upgraded to the Storage monthly plan that allows your account to store more than 500 submissions in total. Unfortunately, this plan doesn't increase any limits of monthly submissions or views. In order to receive any further submissions or form views for your account, it is required to upgrade to Bronze or higher plan

    You may wait for the submissions/views counter to reset on the first day of the following month i.e., tomorrow so that you'ld be able to receive the submissions normally. However, if you are expecting more submissions that the Free subscription limits, you may upgrade your account as per your requirements.

    Hope this information helps!

  • Profile Image
    yinos
    Answered on August 31, 2016 at 05:51 PM

    on that package said 1000 monthly form views tomorrow   has to be ready ?

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    jonathan
    Answered on August 31, 2016 at 09:30 PM

    I believed issue had been resolved on your other thread here 

    https://www.jotform.com/answers/921386-Form-views-limit-has-been-reached-#3

    Please use that thread for update if you have further concern.

    Thanks.