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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form isn't showing up on Facebook, when i select preview all that's

    Asked by Jasebai on April 15, 2012 at 02:18 AM

    My form isn't showing up on Facebook, when i select preview all that's seen is public & fans tabs. What have i dont wrong? Thanks for your help.



    This is a re-post of a comment on Adding a Form to Your Facebook Page

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    Answered by gori-mathew on April 15, 2012 at 02:45 AM

    Hi,

    We apologise for inconveniences caused by this issue. Have you tried already adding your form in to your facebook using the Static HTML App Method? If not, please give a try and you can used this link for further guidelines on how to make it.

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

    Please lets know if the issue still presists so that we can further asssist you.

    Thank you for using JotForm

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    Answered by Jasebai on April 15, 2012 at 03:09 AM
    Hey, thanks heaps for your speedy reply!

    I know you’ll find this hard to believe but it was the user (me), not the Jot Form’s fault…… LOL ;)
    I did finally figure out what I was doing……..

    As I have two Facebook pages I was logged in under my personal name rather than my business Facebook page. Once I went the ‘Manage’ dropdown bar and selected ‘use Facebook as Paid Market Research’ I was able to see the form.

    Thanks heaps for your help. This is my page if you’re interested to see http://www.facebook.com/PaidMarketResearch
    I’m really hoping this will increase my database.

    Thanks again

    Enjoy what’s left of the Weekend

    Lynda Peak




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    Answered by gori-mathew on April 15, 2012 at 03:15 AM

    Hi Lynda;

    Glad to know that you finally got workaround, i will definetly check on your site.

    Thanks for using Jotform and have nice weekend!