My form isn't showing up on Facebook, when i select preview all that's

  • Profile Image
    Jasebai
    Asked on April 15, 2012 at 02:18 AM

    My form isn't showing up on Facebook, when i select preview all that's seen is public & fans tabs. What have i dont wrong? Thanks for your help.



    This is a re-post of a comment on Adding a Form to Your Facebook Page

  • Profile Image
    gori-mathew
    Answered on April 15, 2012 at 02:45 AM

    Hi,

    We apologise for inconveniences caused by this issue. Have you tried already adding your form in to your facebook using the Static HTML App Method? If not, please give a try and you can used this link for further guidelines on how to make it.

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

    Please lets know if the issue still presists so that we can further asssist you.

    Thank you for using JotForm

  • Profile Image
    Jasebai
    Answered on April 15, 2012 at 03:09 AM
    Hey, thanks heaps for your speedy reply!

    I know you’ll find this hard to believe but it was the user (me), not the Jot Form’s fault…… LOL ;)
    I did finally figure out what I was doing……..

    As I have two Facebook pages I was logged in under my personal name rather than my business Facebook page. Once I went the ‘Manage’ dropdown bar and selected ‘use Facebook as Paid Market Research’ I was able to see the form.

    Thanks heaps for your help. This is my page if you’re interested to see http://www.facebook.com/PaidMarketResearch
    I’m really hoping this will increase my database.

    Thanks again

    Enjoy what’s left of the Weekend

    Lynda Peak




  • Profile Image
    gori-mathew
    Answered on April 15, 2012 at 03:15 AM

    Hi Lynda;

    Glad to know that you finally got workaround, i will definetly check on your site.

    Thanks for using Jotform and have nice weekend!