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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Cannot edit emails

    Asked by djflorence on August 31, 2016 at 04:55 PM


    I currently cannot edit my emails both Auto Response and Notifier.  The subject line opens but I can not see any of the message body.



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    JotForm Support

    Answered by liyam on August 31, 2016 at 08:20 PM

    Hello djflorence,

    I have tried checking your forms but I was not able to replicate the problem. So as a solution, please try to clear your browser's cache. Once done, try opening again your email alert settings. It's likely that some scripts on your page failed to load and in order to fix this is to remove the stored cache on your browser to let it download a new one.