Cannot edit emails

  • djflorence
    Asked on August 31, 2016 at 4:55 PM

    Hi,

    I currently cannot edit my emails both Auto Response and Notifier.  The subject line opens but I can not see any of the message body.

     

    Thanks

  • liyam
    Replied on August 31, 2016 at 8:20 PM

    Hello djflorence,

    I have tried checking your forms but I was not able to replicate the problem. So as a solution, please try to clear your browser's cache. Once done, try opening again your email alert settings. It's likely that some scripts on your page failed to load and in order to fix this is to remove the stored cache on your browser to let it download a new one.

    Thanks.