What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I send form replies to an email address other than the one on the account?

    Asked by bigdogg816a on August 31, 2016 at 07:05 PM

    If I Create a from under an account, but I want all replies to forms to go to another email address is that possible or can they only go to the account that created the form?

    If it is possible to send replies to a different email how can I do that?

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    JotForm Support

    Answered by Kevin_G on August 31, 2016 at 10:04 PM

    Yes, this is indeed possible, here is a guide that will provide you with detailed steps to do it: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Also, test your form with a real submission since the "Test Email" button in the Emails wizard will send the email to the email address associated to your account. 

    If you have any question, please let  us know.