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    Created PDF fillable form, but now form wont submit when it is filled out.

    Asked by MobileAdsAmerican on August 31, 2016 at 07:24 PM

    so i  created a form. I set it up as a pdf but now once it is filled out it wont submit it or save it. Does it have to be on a website?

    created pdf wont submit filled OR a
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    JotForm Support

    Answered by Kevin_G on August 31, 2016 at 10:36 PM

    I have tested your form and I can see it is working, here is a screenshot when I was submitting your form: 

    Here is a screenshot of the submissions that were sent: 

    I can see you're using the File Upload field in your form, please do note that this is not currently supported in PDF fillable versions, you can check what you can and cannot include in your PDF fillable form on this link: https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    Try removing that, perhaps that's causing the issue you're experiencing on your end, download the PDF fillable form again and let us know how it goes. 

     

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    Answered by MobileAdsAmerican on August 31, 2016 at 11:45 PM
    thanks. i got it to work just before you emailed. yeah the pdf was causing
    it. thanks
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