What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What will happen to my forms and data if I upgrade while a form is published?

    Asked by WalkerFellows on August 31, 2016 at 09:54 PM
    My Forms and a Published
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    JotForm Support

    Answered by Chriistian on August 31, 2016 at 11:48 PM

    I would like to inform you that nothing will happen to your form and their data when you upgrade your account while a form is published. They will remain as is.

    What will simply happen when you upgrade is that your account's limits will increase based on the subscription that you chose. So if you choose to upgrade to Bronze, then your account's limit will increase to the following:
    -receive 1,000 submissions/month
    -get 10GB of available space
    -get 10,000 monthly form views 
    -can create 3 sub-user accounts

    You can find out more about each of our subscription plans by following this link: https://www.jotform.com/pricing. Then to upgrade your account, please follow this guide: How to Upgrade My Account.

    If you have further questions, feel free to let us know.
    Thank you.