What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a JotForm on my website that stopped working, why?

    Asked by Randi Davis on August 31, 2016 at 11:26 PM

    I have a JotForm on my website that stopped working, why.  potential clients receive an incomplete message.  I tried it and it happened too.  How can I fix this?  my website is Doggy-dog-walker.com.  Thank you for your help. Randi

    Page URL:
    www.doggy-dog-walker.com

    stopped working
  • Profile Image
    JotForm Support

    Answered by jonathan on September 01, 2016 at 01:07 AM

    I checked your account/username randidavis  and I see it is Active and forms are available at this time.

    https://www.jotform.com/form/2071415085

    https://www.jotform.com/form/2071413219

    I checked your website page and I also see the form.

     

    Let us know if issue still persist.