Form wasn't sent to email

  • shantilie
    Asked on September 1, 2016 at 2:34 AM

    Hi admin,

     

     

    I'm wondering why I didn't receive any submission noticement through email since last week. I just checked my jotform there was some new introductory submission that I didn't get it through my email.

     

     

    Appreciate any suggestions.

     

     

    Regards,

    Shanti Lie

    Page URL: http://www.kindermusikwithshanti.com.au/try-a-class/
  • Denis VP of Engineering, Enterprise
    Replied on September 1, 2016 at 2:44 AM

    Hello Shanti,

    Sorry for the trouble, I checked your email address and it is listed in our bounce list. Now it's removed please test and let us know if issue persists. Also you might wan to check these guides for avoiding the issue again:

    - How to Remove Your Email Address from Bounce List

    - How to Prevent Email Bouncing Related Issues

    If you need any further assistance feel free to contact us.

     

    Thank you.