What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I need to reactivate my old account.

    Asked by Jaydean lelliott on April 15, 2012 at 10:19 AM

    I need to reactivate my old account. REF # :56317994 or start a new one using this same e-mail. How to?

    This is a re-post of a comment on How to Create Your First Web Form

  • Profile Image

    Answered by moonzkie on April 15, 2012 at 10:22 AM


    Upon checking, your account is still active.

    Email: jaydean1@me.com

    Username: JaydeanLelliott

    To recover your password please go to www.jotform.com and on the bottom right of the page you will see an area to reset your password:

    Step 1:

    Steps 2 and 3:

    Step 4: Check your email

    That's it. Please let us know if you need additional assistance with this or any other feature of our product. Our team is always ready to help as best as we we can.