What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Want to create an in-depth survey

    Asked by Kelly Wright  on September 01, 2016 at 09:17 AM

    We want to create a very detailed survey that would be done with user credential(username and password) Where we could track the users progress of the survey(could be done in portions) Please contact me with pricing and if you are able to do this. Thank you.

  • Profile Image
    JotForm Support

    Answered by Rose on September 01, 2016 at 10:27 AM

    If you mean collecting username and password data of your end-users who fill and submit your form, it is not possible to create a form like that unfortunately. Since, asking personal sensitive information such as password, credit card details, social security number violates our terms of use. 


    Once you create a JotForm account, it means that you accept our terms of use. If you insist on this subject, even if you create a form as you mention, our anti-phishing system can detect it and suspend your account due to phishing.

    Hope, I can clear your questions.

    If you have more questions, please do not hesitate to contact us.