No email notification when form is filled out

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    patrickrobins
    Asked on September 01, 2016 at 10:45 AM

    Hello,

     

    I have stopped receiving email notifications when my form is filled out.  I have not changed anything and they are not going to my spam folder.  I logged in and my email is still linked to my form.  Any ideas?  

    Thanks,

    Pat

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    Denis
    Answered on September 01, 2016 at 11:13 AM

    Hello Pat,

    Sorry for the trouble that caused you, I checked your email address and it is in our bounce list. I removed it and your problem should be fixed now. Please test it and let us know if issue still persists. Also you might want to check these guides for avoiding this issue again: 

    How to Prevent Email Bouncing Related Issues

    How to Remove Your Email Address from Bounce List 

    If you need any further assistance please feel free to contact us. 

    Thanks.

  • Profile Image
    patrickrobins
    Answered on September 01, 2016 at 11:46 AM
    Thanks Denis! Looks like it is working now and thanks for the tip on fixing this in the future.
    Pat Robinson
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