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    Required fields are checked but are giving warnings

    Asked by CathyIFW on September 01, 2016 at 11:34 AM

    Trying to do a test of my form bc people are having trouble submitting, and when I check off required fields are checked they're all giving warnings that they're required even though I checked them off!

    Page URL:
    https://form.jotform.com/CathyIFW/holiday-pb-contest-2016

    Screenshot
    checked warnings check all and
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    JotForm Support

    Answered by BJoanna on September 01, 2016 at 01:18 PM

    I have tested your form and I was able to replicate mentioned issue. I was also able to replicate mentioned issue on my cloned form. After that I have inspected your form and I noticed that fields from screenshot you provided are Terms & Conditions widgets. Please note that Terms & Conditions widget field is by default required and there is no need to set required option for that field. 

    To resolve this issue you need to turn OFF require option for all Terms & Conditions widgets.

    You will also need to update each Terms & Conditions widget on your form. 

    Here is my cloned form on which I made mentioned changes: https://form.jotform.com/62444713590961 

    Feel free to test it and clone it.

    Hope this will help. Let us know if you need further assistance.