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In my email notification, there is field of information missing from it. Any ideas what I might not have set correctly?Asked by leemitchelluk on September 01, 2016 at 11:43 AM
This is the email I receive, which is missing the Details field which should be just below the Event Address. Can not work out why it is missing.
Website quote answers
ADDRESS LINE 1
ADDRESS LINE 1: loNDON
ADDRESS LINE 2: loNDON
POSTCODE: SE13 5SG
: United Kingdom
TYPE OF EVENT
ADDRESS LINE 1: Brinsbury Campus
ADDRESS LINE 2: North heath
COUNTY: West SUSSEX
POSTCODE: RH20 1DL
: United Kingdom
I see you're having an issue with an empty field appearing in your email notification.
From what I am seeing based on your screenshot compared to your form and email notification it appears you've made some changes to your form which didn't update properly in the email notification and that in turn left what appears to be an empty field that is no longer there.
If you open up your email notification you'll notice you only have two corresponding fields for addresses and neither of them corresponds when clicked on to that one that is empty.
To fix this problem you can either remove the field row or you can delete the notification and remake a new one to rebuild it with the correct fields you have currently on your form.