- Debra BurnetteAsked on September 01, 2016 at 12:39 PM
Every time I try to log on, I get the message that my username and password don't match. I tried to use forgot password, but it's not working.
- JotForm SupportBJoannaAnswered on September 01, 2016 at 02:30 PM
I have checked email address you used to post this thread but I only found guest account with no forms, which was created when you posted your question on this thread.
After that I have checked your email address inside of our email log and I saw that your email address is recipient email address set inside of this form: http://www.jotform.us/form/50944218134149
That form is created on account with username Avwollwert1. Email address of that account is p****k@mem*********rs.com
I also saw that password reset email was sent to that email address.
You can login to your account with email address or with username.
Hope this will help. Let us know if you need further assistance.