Unable to import a PDF form to JotForm

I have submitted a form to be migrated to fillable pdf and I keep betting a a-mail saying they can't do it and to reply to get help.  I do not get a reply.  How can I contact you?

It seems that the issue already been addressed on your other thread https://www.jotform.com/answers/922223. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

Thank you!