What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to login

    Asked by Leslie on September 01, 2016 at 03:28 PM

    I have a username and password, but the login screen does nothing.

    unable to and a
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    JotForm Support

    Answered by liyam on September 01, 2016 at 07:15 PM

    Hello Leslie,

    Can you try making a full refresh of your browser and try logging in again? It's possible that sometimes some scripts fail to load on the viewing browser which why incidents such as a login page doing nothing after pressing the submit happens.

    If the form still acts nothing after that, please try clearing your browser's cache and try again. And if the problem persists after this, please let us know.

    Thanks.