What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account disabled - please help!

    Asked by tanyabknowles on September 01, 2016 at 06:32 PM

    My primary account, felicityrenee, was disabled today after I added the text "Username: listing  Password: reports" so potential customers could view a demo of our password protected software. I realize now that this text auto flagged my account. Can you re enable my account and remove that text?


    I tried submitting this message on my felicityrenee account a few hours ago but it never showed up in the forum. All of my order forms have been disabled, hoping to get them up and running ASAP.

    Thank you!

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    JotForm Support Manager

    Answered by Jeanette on September 01, 2016 at 08:42 PM

    The account is re-enabled, please refrain from doing forms like these.