What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Jotform a secure website?

    Asked by spotlightchildrenstheater on September 01, 2016 at 08:47 PM

    How Can I reassure my customers that the website is secure so they will enter their credit card information?

    Page URL:

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    JotForm Support

    Answered by jonathan on September 01, 2016 at 11:33 PM


    JotForm takes the security of your data very seriously. All JotForm standalone form links and embed codes are secure (SSL) by default, and we give all users the option to encrypt their data.

    JotForm also adheres to strict European data protection laws by allowing users to store their data on secure German servers if they choose. Learn more about that on our EU Safe Forms page.

    I suggest checking also this blog article. 


    Please take note that you cannot use our forms to collect sensitive data like credit card account data. Our Terms of Use specifically highlighted this.

    Let us know if you need further assistance.