What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Eway payment gateway integration request.

    Asked by misterManSam on September 01, 2016 at 11:50 PM
    Random eWay customer here - would love to use jotform, in fact I have found nothing better for my needs, but I can't until this request from 4 years ago is completed.
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    JotForm Support

    Answered by Chriistian on September 01, 2016 at 11:57 PM

    We understand that you would like to have an eWay integration for jotform. With that in mind, I have now sent a feature request on your behalf for the ability to integrate eWay with jotform. We cannot assure you if or when this feature may be implemented, but if we have any news from our developers, we shall let you know on this thread. Thank you.

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    Answered by misterManSam on September 02, 2016 at 12:45 AM

    A few more threads in the chain for anyone else searching for eWay integration. Since this has been requested since 2012, I wont be holding my breath!

    September 2015: https://www.jotform.com/answers/667006

    December 2015: https://www.jotform.com/answers/721040

    June 2016: https://www.jotform.com/answers/866346-Payment-Gateway-Provider-able-to-use-EWay-payment-gateway

    I will be one more instant customer if this is ever implemented.

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    Answered by shearmanos on September 14, 2016 at 11:13 PM

    For 4 years I have been reading that a feature request for eWay integration has been sent to the Jotform developers. I also note that eWay has offered to do the work but asked for contact with the Jotform developers. Can we please know if the Jotform developers have responded to eWay and if they are providing the necessary information for eWay to complete the integration?

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    Answered by misterManSam on September 14, 2016 at 11:30 PM

    @shearmanos: I think you will receive the same canned response as everyone else:

    "Thank you for your feedback. To better assist you and to send a feature request for an eWay integration on your behalf, I have moved your comment to its very own thread. Please follow this link to view that thread"

    and then:

    "We understand that you would like to have an eWay integration for jotform. With that in mind, I have now sent a feature request on your behalf for the ability to integrate eWay with jotform. We cannot assure you if or when this feature may be implemented, but if we have any news from our developers, we shall let you know on this thread. Thank you."

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    JotForm Support

    Answered by Chriistian on September 15, 2016 at 01:53 AM

    Hi @shearmanos. Please allow me to inform you that new features are added to Jotform based on their popularity from our users. This is why we always send a feature request each time a user requests a certain feature. By doing so, our developers will know how many people are requesting the specific feature to be implemented in Jotform. However, this will all still depend on the workload of our developers and the priority of the request.  The more threads with the similar feature request, the higher the chance to be prioritized for implementation.

    So far this feature is still on our to-do list, but rest assured that our developers will contact the eWay team once development of the integration has started. As before, if there is any news on this request, we will update you on your respective threads. Thank you for understanding.

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    Answered by shearmanos on October 21, 2016 at 04:11 AM

    Twice in the links referred to above EWay has attempted to contact your development team to contribute to the work on getting this integration done.  Can you please let me know if they have been able to make that contact - they are very responsive and I'm sure would do the bulk of the work required.  Please answer my specific question rather than a stock answer.

    Thank you. (getting desperate!)

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    JotForm Support

    Answered by Chriistian on October 21, 2016 at 04:57 AM

    Hi @shearmanos,

    Thank you. I see that as a case to consider as well. I will inform our developers about those responses from eWay people. We will inform you of any updates about this request.

    Thank you for your patience and suggestions.