What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I stop capturing IP addresses?

    Asked by TAFEICTSMSProject on April 15, 2012 at 11:56 PM

    Hi - is it possible to turn of IP address capture in the data collection. Our technically savy users have figured out this happens and though we don't use the data they rightly point out that this impacts the anonymity of the forms (where we have been clear that responses are considered anonymous and no identifying information is sought or captured)

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    JotForm Support

    Answered by abajan on April 16, 2012 at 01:36 AM

    Unfortunately, it's not possible to stop IP addresses from being captured. However, they can be hidden from view and excluded from downloaded submission records by clicking the preferences icon (under the "Edit" and "Delete" buttons) and unchecking the box indicated below:


    If you need further assistance, please let us know.