Form not showing up on Internet Explorer

  • annieprice
    Asked on September 2, 2016 at 7:15 AM

    Hi, when I open my form on internet explorer it doesn't show but works ok on my phone. I have attached a screenshot.

     

    Thanks

    Jotform Thread 923000 Screenshot
    Page URL: https://form.jotform.com/62024291706955
  • Welvin Support Team Lead
    Replied on September 2, 2016 at 9:26 AM

    The form on the webpage is this https://form.jotform.com/62453631997971. 

    The issue is that your iframe codes have the min-height attribute. You should make it height only or add height attribute. In this case, your form iframe should be the following:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/62453631997971" frameborder="0" style="width:100%; height:4500px; border:none;" scrolling="no"></iframe>

    Please change that to fix it. 

    Form not showing up on Internet Explorer Image 1 Screenshot 20