What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Social Share not going back to form on mobile view?

    Asked by RussArt on September 02, 2016 at 09:43 AM

    I am embedding my form into my mobile app builder via direct link and have a social share feature that is required in order to submit the form. On the desktop view it works, however upon testing through my mobile app platform, once I share on social media (FB) it takes me to a blank screen and not back to my form? How can I direct back to my form after I hit "share"?

    Mobile mobile view social share form on
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    JotForm Support

    Answered by Rose on September 02, 2016 at 10:53 AM

    Thank you for contacting us. 

    I tested it on my side, but it works fine both for on desktop and on my mobile device.

    Could you please provide us more information for the issue you have experiencing.  We would be pleased if you also share with us the URL where you embed your form to let us a close study on it.

    Waiting for your return.