What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why won't the hyperlink appear in published version?

    Asked by acaballr on September 02, 2016 at 11:12 AM

    I am posting a hyperlink but it does not show up once the form is published.

    Page URL:

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    JotForm Support

    Answered by david on September 02, 2016 at 11:36 AM

    I checked your form and did not see any URL's that were being hyperlinked.  If you wouldn't mind letting us know what text you would like hyperlnked and the URL for it to be linked to, we will be happy to help.

    On a side note, if you want to collect actual signatures in your form, we have signature widgets that will allow for just that:


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    Answered by acaballr on September 02, 2016 at 11:45 AM
    I am trying to link to a pdf. The link for the pdf is file:///C:/Users/amycable/Documents/LCTCS%20Immunization%20Waiver%20%20EMS.pdf
    Amy D. Cable
    Enrollment Support Manager
    Louisiana Community & Technical College System
    225-308-4367 (office)
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    JotForm Support

    Answered by david on September 02, 2016 at 12:21 PM

    The file needs to be online.  It is not possible to link a file directly from your computer.  Upload the file to a service like Dropbox or Google drive.  Then, use that URL to hyperlink in your form.