- omegatxAsked on September 02, 2016 at 11:29 AM
I used a form I had created last year. The following towo issues occured
1. The upload file would not accept pdfs.
2. The captcha would never show the characters. The window showed a constant revolving circle.
So I designed a new form. Now I have the same problem with the captcha showing the revolving circle.
What is going on?
What am I doing wrong?
- JotForm SupportBDAVIDAnswered on September 02, 2016 at 12:06 PM
I just tried your form, and the captch worked fine. On regards of the upload field, I tried uploading a PDF file, the error given was related to the file size:
So, you may change the file size, and make sure the PDF file type is allowed, please check these guides:
Let us know if you need more help.