What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We've created a form for photography contest submissions and need to increase the size of the files that we can accept. What is the best way?

    Asked by uvacgh on September 02, 2016 at 12:42 PM

    https://form.jotform.com/62384697005158 - If we pay for services, can we accept multiple files of larger size?

     

    Thanks!

    Page URL:
    https://form.jotform.com/62384697005158

    Submissions size and increase
  • Profile Image
    JotForm Support

    Answered by Kiran on September 02, 2016 at 02:06 PM

    I see that you have already signed up for Bronze monthly subscription for your account. This subscription plan allows you to store up to 10GB. I have cloned your JotForm and see that the Maximum file size is set to 1MB for each file upload field.

    You may change this value as per your requirements and up to 1GB which is the maximum upload limit. Please refer to the guide below that can help you with more information on changing upload limit.

    https://www.jotform.com/help/33-Changing-the-upload-size-limit

    Thank you!