Survey don't appear on facebook in mobile?

  • viniciusfehlb
    Asked on September 2, 2016 at 1:27 PM

    I added a button in my fanpage for the survey, but I can't see it when I open the page in a smartphone!

  • David JotForm Support
    Replied on September 2, 2016 at 2:30 PM

    Please be noted that Page Tab apps are not supported on mobile devices by Facebook's Platform: https://developers.facebook.com/bugs/435173473172584/ 

    A workaround for now would be to use third party websites that offer a mobile version for tabs. You can also your page direct URL as well. Please check the following guide and look for (FAQ - 1. The page tab does not appear on mobile devices?) section:  http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App