What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Survey don't appear on facebook in mobile?

    Asked by viniciusfehlb on September 02, 2016 at 01:27 PM

    I added a button in my fanpage for the survey, but I can't see it when I open the page in a smartphone!

    survey Mobile in smartphone open
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    JotForm Support

    Answered by david on September 02, 2016 at 02:30 PM

    Please be noted that Page Tab apps are not supported on mobile devices by Facebook's Platform: https://developers.facebook.com/bugs/435173473172584/ 

    A workaround for now would be to use third party websites that offer a mobile version for tabs. You can also your page direct URL as well. Please check the following guide and look for (FAQ - 1. The page tab does not appear on mobile devices?) section:  http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App