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viniciusfehlbAsked on September 2, 2016 at 1:27 PM
I added a button in my fanpage for the survey, but I can't see it when I open the page in a smartphone!
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David JotForm SupportReplied on September 2, 2016 at 2:30 PM
Please be noted that Page Tab apps are not supported on mobile devices by Facebook's Platform: https://developers.facebook.com/bugs/435173473172584/
A workaround for now would be to use third party websites that offer a mobile version for tabs. You can also your page direct URL as well. Please check the following guide and look for (FAQ - 1. The page tab does not appear on mobile devices?) section: http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App