- rayswelltestingAsked on September 02, 2016 at 02:25 PM
I'm not receiving emails when forms are submitted. Can you look into why this may be?
- JotForm SupportJohn_BensonAnswered on September 02, 2016 at 03:48 PM
I found out that your email address is in the bounce list. Here's a screenshot:
I removed your email from the bounce list. You should be able to receive new notifications now since I can see that your notification is configured properly.
Please try white listing our mail servers and domain names. Here's a guide: Whitelisting-JotMails-IP-Addresses.
Let us know if you need further assistance. Thank you.