What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub label of form calculation not showing up in the email sent out after the form is submitted

    Asked by maryann61744 on September 02, 2016 at 02:58 PM

    The sub label shows up in my form but not in the email of the results.

    label form calculation email sub label
  • Profile Image
    JotForm Support

    Answered by david on September 02, 2016 at 04:29 PM

    Sub-labels for fields are not included in email submissions by default.  If you would like to include that data, it would need to be added manually to the body of the email notification.  While editing your form, click on the "Emails" tab to open the email menu.  Mouse over your notification and click on "Edit":

    From there, insert your sub-label text or any other text you would like to include:

    Click on "SAVE" to update the notification.

  • Profile Image

    Answered by maryann61744 on September 02, 2016 at 04:50 PM

    That's perfect David! Thank you and thank you for using my own form to provide the most helpful screenshots.