Sub label of form calculation not showing up in the email sent out after the form is submitted

  • maryann61744
    Asked on September 2, 2016 at 2:58 PM

    The sub label shows up in my form but not in the email of the results.

  • David JotForm Support
    Replied on September 2, 2016 at 4:29 PM

    Sub-labels for fields are not included in email submissions by default.  If you would like to include that data, it would need to be added manually to the body of the email notification.  While editing your form, click on the "Emails" tab to open the email menu.  Mouse over your notification and click on "Edit":

    Sub label of form calculation not showing up in the email sent out after the form is submitted Image 1 Screenshot 30

    From there, insert your sub-label text or any other text you would like to include:

    Sub label of form calculation not showing up in the email sent out after the form is submitted Image 2 Screenshot 41

    Click on "SAVE" to update the notification.

  • maryann61744
    Replied on September 2, 2016 at 4:50 PM

    That's perfect David! Thank you and thank you for using my own form to provide the most helpful screenshots.