What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am not receiving the confirmation emails when jotforms are submitted on the link belowAsked by caralemburg on September 02, 2016 at 04:22 PM
I have also checked and i am NOT on the bounce list.
Emails receiving checked bounce list bounce thanks
One of the recipient emails in your form was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has been white-listed now, so it should solve the problem. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender. Here are our domain names:
Let us know if you need more help, we will be glad to assist you.