- caralemburgAsked on September 02, 2016 at 04:22 PM
I have also checked and i am NOT on the bounce list.
- JotForm SupportBDAVIDAnswered on September 02, 2016 at 06:11 PM
One of the recipient emails in your form was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has been white-listed now, so it should solve the problem. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender. Here are our domain names:
Let us know if you need more help, we will be glad to assist you.